Key Policies

General Information

  • All toys are produced in China or Indonesia. Stock toys are imprinted and assembled in the United States
  • Quoted prices FOB Allentown, PA unless otherwise specified
  • Price requests valid for 30 days
  • Standard packing inside one plastic bag within master carton. Individual bags quote upon request.
  • Email Purchase Orders to info@artistictoy.com
  • Email artwork files to artwork@artistictoy.com
  • Toy Measurement: Toys are always measured stretched from top of toy to the bottom of the toy; therefore a toy in the sitting position that measures 6” high sitting; will measure 8” stretched from top to bottom and item description will indicate 8” toy.
  • Shipping: $5.00(Z) drop ship each location and $3.00(Z)handling charge per box for direct bill shipping to customer shipping account.

Artwork Guidelines

  • Vector artwork is preferred (.AI or .EPS)
  • Convert fonts to outlines or send all fonts used
  • Avoid fonts smaller than 10 point
  • Specify desired imprint size, font and location(s)
  • Visit artistictoy.com/imprint for sizing specifications

Toy Safety

Our products comply with all U.S. Consumer Product Safety Improvement Act (CPSIA) federal toy safety standard enacted by Congress in section 106 of 2008. The toy safety standard refers to ASTM F 963-11 and to ASTM F 963-07ε1 products for use by children under 14 years of age. Our toys are independently tested safe for all ages. Every order ships with a Certificate of Conformity OR Independent Product Safety Test Report.


 

Stock Toys

Minimum Order Requirement
No minimum order quantity for toys ordered blank. Toys ordered with imprints need order value, excluding shipping to be over $500 (R).

Production Time
Standard production time for in-stock toys averages 10 business days with artwork approval in 3 days. Rush services are available for orders needed in less than 10 business days. Production times are average and subject to change according to market conditions.


Additional Charges

  • Initial Set-up: Per location One Color SET UP CHARGE $40 (U). Full Color SET UP CHARGE $80 (U).
  • Reorder Set-up: Exact repeat artwork one color or full color $25 (V).
  • Print Run: One color run charge $0.60 (U). Full Color run charge $1.00 (S) to $2.00 (P) dependent on size of imprint area.
  • Proof: FREE Virtual, Physical Production Printed Proof sampling charge $100 (P), excluding shipping.
  • PMS Match: PMS matching service is available for $50.00 (R)
  • Samples: Up to 3 FREE samples under 10” size with customer shipping number.

Custom Toys

Minimum Order Requirement
Size, complexity and fabric requirements of the toy drives minimum order. Email character photo, desired size and additional details to info@artistictoy.com to recieve a price quote within 24 hours.

Production Time
Standard production time for custom toys by sea is 90-120 days from final approved sample. Rush services available for orders needed in less than 90 days via air freight. Production times are average and subject to change according to market conditions.


Additional Charges

  • Set-up: Toys can be created from a concept drawing or existing toy. An original concept creation is a $1,000 (T) set-up cost whereas existing toy set-up costs is $500 (T). Original concept design work is done by our U.S. design team and takes approximately 1 week to complete. Existing toy modification is done by our Factory design team and takes approximately 2 weeks to complete.
  • Shipping: Direct factory shipping options available via Air and Sea depending on size of order. Quote upon request. Send receiving requirements for palletizing and shrink wrap for quotation.

Credit Policy
New customers with orders valued over $5,000 (P) may apply for credit terms; otherwise payment due on or before product shipment date. Customers with approved terms must pay by check. We accept all major credit cards for payments due on or before shipment.