Frequently Asked Questions

Question: We need much more than a vendor -- we need a partner. Are there any companies that think like we do?”

Answer: Artistic Toy provides unmatched support for our distributor partners. Our A-Team Distributor Programs offer different levels of packaged tools to support your ability to sell plush promotional toys to your clients.


Question: We want a promotional toy, but have tight deadlines. How can I be sure we have these in time for our event?

Answer: Artistic Alerts™ provide clients email updates on the status of their order. These updates are generated directly from our system and are automatically sent to clients when important milestones have been achieved. Clients always know the status of their Artistic Toy order. Secondary / Alternative Solution – Artistic Toy is invested in your promotion with more than 750 stock part numbers and more than 750,000 pieces precisely counted and available upon request we can find you a solution in small and large quantities in minutes.


Question: My client needs a custom corporate toy designed but wants to make sure it’s an exact match. How can I be sure it’s going to be perfect?

Answer: To ensure a perfect match, we created the Perfect Match System, which includes a sales order confirmation and a digital picture proof. For custom corporate toys, we include both a U.S. sample and a China sample—all created to ensure that your promotional toy is exactly as you dreamed it would be.


Question: I’ve sold plush toys for years and have yet to find a Company that has a team of competent & knowledgeable professionals that understand how to treat customers and can deliver on what they promise.

Answer: Artistic Toy approaches every order as a team. The team is called the Plush Toy POD which is lead by your assigned Plush Toy Consultant. Your Plush Toy Consultant understands the complexity of your custom toy order. Our consultants have an obsession for meeting customer requirements and take responsibility to see that the team delivers at each milestone.


Question: My Company orders thousands of plush toys every year for the last 5 years. We are considering switching to a different item because prices are going up and it is getting more difficult to justify the return on these products.

Answer: Artistic Toy is the first in the promotional plush toy industry to develop the Interactive Plush Toy. Your Plush Toy promotion continues to distinguish your brand, but now is completely measurable and track-able on-line. In addition it gives you customizable permission based data capturing tools that sift through the potential customer candidates from your event and returns to you the real prospects immediately. The value doesn’t stop there; this Interactive Plush Toy also allows you an easy way to develop co-sponsor opportunities to share in the increased costs.